Shipping & Delivery Policy
At Charvi Jewels, we strive to ensure that your jewelry reaches you safely and on time. Every order is carefully packed and shipped using reliable courier partners.
Order Processing
All orders are processed within 1–2 working days after order confirmation.
Once your order is shipped, you will receive a shipping confirmation email or message with tracking details so you can monitor your delivery.
Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Within India
We currently ship across all serviceable pin codes in India.
Estimated delivery time:
- Metro cities: 2–4 business days
- Other cities and towns: 4–7 business days
Delivery times may vary depending on your location and courier service availability.
International Shipping
We may offer international shipping to selected countries.
Estimated delivery time for international orders:
- 7–15 business days, depending on the destination country.
International customers may be required to pay custom duties, taxes, or import charges as per their country's regulations. These charges are the responsibility of the customer.
Shipping Charges
Shipping charges will be displayed during checkout before completing your purchase.
Occasionally, free shipping offers may be available during promotions or for orders above a certain value.
Order Tracking
Once your order is dispatched, you will receive:
- A tracking link
- Courier partner details
- Estimated delivery timeline
You can track your shipment directly using the provided tracking number.
Delivery Delays
While we aim to deliver orders within the estimated time frame, delays may occasionally occur due to:
- Weather conditions
- Courier partner delays
- Public holidays
- High order volumes during sales
In such cases, we will do our best to keep you updated.
Incorrect Address
Please ensure that the shipping address and contact details are correct while placing your order.
Charvi Jewels will not be responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@charvijewels.com
Our team will be happy to assist you.