Terms & Conditions

Welcome to Charvi Jewels. These Terms & Conditions govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to comply with the terms described below.

1. Business Information

Business Name: Charvi Jewels
Owner: Namitha K R

Registered Business Address:
[ADDRESS – TO BE UPDATED]

GST Number:
[GST NUMBER – TO BE UPDATED AFTER REGISTRATION]

Contact Email:
support@charvijewels.com

2. Use of the Website

By using this website, you agree to:

  • Provide accurate information when placing orders.
  • Use the website only for lawful purposes.
  • Not misuse the website or attempt to damage its functionality.

Charvi Jewels reserves the right to refuse service, cancel orders, or restrict access to users who violate these terms.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate.

However:

  • Slight variations in color, design, or finish may occur due to lighting, photography, or screen settings.
  • As our jewelry includes 18K gold-plated stainless steel designs, minor variations in finish may occur.

Such variations will not be considered defects.

4. Pricing and Payment

All prices listed on the website are displayed in Indian Rupees (INR) unless stated otherwise.

Payments may be made through secure payment gateways available during checkout.

Charvi Jewels reserves the right to:

  • Modify product prices at any time
  • Cancel orders in case of pricing errors or technical issues

If an order is cancelled due to a pricing error, a full refund will be issued.

5. Orders and Acceptance

Once an order is placed, you will receive an order confirmation email or message.

This confirmation indicates that your order has been received but does not guarantee acceptance.

We reserve the right to cancel or refuse orders due to:

  • Product unavailability
  • Payment issues
  • Suspected fraudulent transactions

If cancellation occurs after payment, the amount will be refunded.

6. Shipping and Delivery

Shipping and delivery timelines may vary depending on the delivery location and courier partner.

Once an order is shipped, tracking information will be provided.

Charvi Jewels is not responsible for delays caused by:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Incorrect address provided by the customer

7. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy available on the website.

Customers must follow the guidelines mentioned in that policy for any return requests.

8. Intellectual Property

All content on the Charvi Jewels website including:

  • Product images
  • Logos
  • Text
  • Graphics
  • Website design

is protected by copyright and intellectual property laws.

No content from this website may be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Charvi Jewels shall not be liable for any indirect or consequential damages arising from the use of our website or products.

Customers are responsible for using the products according to recommended care instructions.

10. Policy Updates

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Any updates will be posted on this page.

Continued use of the website after changes indicates acceptance of the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of: Bengaluru, Karnataka

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@charvijewels.com

Business Address:
[ADDRESS – TO BE UPDATED]